Patient Information
How can I make an appointment?
Your GP will need to send a referral letter to our rooms before we can make an appointment for you. Alternatively you can contact our room for an appointment and bring a GP referral letter on the day of appointment.
What should I bring for my first appointment?
It will be helpful for you to bring:
Your Medicare card, health fund information or concession card
Any relevant imaging results (ultrasound scan, X-Ray, CT scan or MRI) blood test and urine test report
A list of current medications that you are taking
A list of known drug allergies and the symptoms you may have from taking these medications
Will my medical records be kept private?
Our practice respects privacy and confidentiality of every patient’s health information. The contents of your health records will not be released without your consent. When necessary, the records will be shared with other medical providers to ensure continuity of care.
Does my private health fund cover the consultation?
Your private health fund only covers the hospital costs. It does not cover outpatient costs, but you are entitled to some rebates from Medicare that can be claimed on the same day. If you are with Veteran Affairs, they will cover the costs of consultation. However if you require a pessary, Veteran Affairs will not cover the cost.
How can I make a payment?
We accept cash payment, EFTPOS, Visa or Mastercard.
Bladder Diary
What is bladder diary?
A bladder diary is a simple chart, which allows you to record your daily fluid intake and urine you pass throughout the day and night. This information will be valuable for your doctor when treating your bladder problems and also monitoring the treatment effects.